Unfortunately, bad stuff happens and that’s when you need crisis communications management. When you’re knee deep battling with an unexpected problem, it’s not the time to work out how
best to communicate with customers, staff, shareholders or the public in general.
So if the worst did happen, what’s your plan? Who do you need to tell, what do you need to tell them and when?
Preparing for the worst now can save an awful lot of head-scratching and stress at a time when you need to focus your efforts on sorting the issue.
Sometimes events are just out of anyone’s control – but we can help build a plan to ensure your crisis doesn’t become an unnecessary drama.